First Time Managers

Classroom Workshop

Course Outline

The Transition to Management

Understanding the Shift: From Individual Contributor to Team Leader

Challenges and Opportunities in Your New Role

Assessments: Identifying Strengths and Areas for Development

Building and Leading a High-Performing Team

Team Dynamics and Building Cohesion

Setting Team Goals and Expectations

Effective Delegation and Empowering Team Members

Team Decision-Making and Problem Solving

Handling Team Conflict and Challenges

Transitioning from Colleague to Senior

Navigating Relationships with Former Peers

Effectively manage and motivate subordinates with more years of experience with the company than you.

Setting Boundaries and Maintaining Professionalism

Providing Constructive Feedback to Colleagues

Balancing Friendships and Leadership

Effective Communication

Communicating with Seniors: Reporting Progress and Seeking Guidance

Communicating with Your Team: Setting Expectations and Providing Feedback

Communicating with Colleagues: Building Relationships and Collaboration

Active Listening Skills

Coordination with Other Teams and Managers

Interdepartmental Collaboration

Cross-Team Communication and Coordination

Conflict Resolution Across Teams

Building a Network of Peer Managers