First Time Managers
Classroom Workshop
Course Outline
The Transition to Management
Understanding the Shift: From Individual Contributor to Team Leader
Challenges and Opportunities in Your New Role
Assessments: Identifying Strengths and Areas for Development
Building and Leading a High-Performing Team
Team Dynamics and Building Cohesion
Setting Team Goals and Expectations
Effective Delegation and Empowering Team Members
Team Decision-Making and Problem Solving
Handling Team Conflict and Challenges
Transitioning from Colleague to Senior
Navigating Relationships with Former Peers
Effectively manage and motivate subordinates with more years of experience with the company than you.
Setting Boundaries and Maintaining Professionalism
Providing Constructive Feedback to Colleagues
Balancing Friendships and Leadership
Effective Communication
Communicating with Seniors: Reporting Progress and Seeking Guidance
Communicating with Your Team: Setting Expectations and Providing Feedback
Communicating with Colleagues: Building Relationships and Collaboration
Active Listening Skills
Coordination with Other Teams and Managers
Interdepartmental Collaboration
Cross-Team Communication and Coordination
Conflict Resolution Across Teams
Building a Network of Peer Managers