Diversity & Inclusion

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There are numerous ways managing diversity can add value to organizations and bring a competitive edge to the workplace. Some benefits that will come from this diversity training are; increasing an openness to differences in others, maximize listening skills, be mindful of various cultural differences and increased communication skills.

In this course, participants will learn:

• What diversity is and why it is important in today’s work environment
• Why diversity awareness makes good business sense
• Diversity and inclusion
• Resolving conflict—strategies for valuing and managing diversity-based disagreements
• How to get a point across clearly and positively in a diverse workplace
• How to measure personal and organizational growth toward diversity awareness

Benefits of Diversity in the Workplace…

• Defining diversity – why traditional definitions may not prepare us for today’s workplace
• Developing listening skills—understanding the message in a diverse environment
• Capitalizing on diversity—acknowledging the value of a different perspective in the decision-making process
• Maintaining a safe workplace—responding to defensiveness and inappropriate humor
• Establishing a plan of action—identifying opportunities for growth in every organization
• Identifying barriers to diversity—recognizing procedural and personal obstacles to change

As a result of this training… This seminar will help your staff communicate and interact effectively with coworkers whose background, culture or personality may be different from their own. The result is a more harmonious and enjoyable work environment for all. You have our written guarantee of complete satisfaction.

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Building Awareness

• Define diversity
• Providing a competitive edge
• Measuring awareness
• Understanding afirmative action and diversity

Strengthening Communication

• Identifying cultural values
• Recognizing elements of diversity
• Interacting effectively with others
• Tuning listening skills to diversity
• Avoiding cultural blunders

  Developing a Winning Team

• Capitalization on team member diversity
• Determine shared values
• Interacting effectively with others
• Getting beyond biases

  Resolving Conflict

• Working with conflict resolution styles
• Managing diversity-based conflict
• Minimizing defensiveness
• Handling inappropriate humor
• Addressing offensive behavior

 Creating a Plan for Action

• Establishing a personal diversity vision
• Identifying barriers to diversity
• Determining how to make a difference
• Planning for action