Handling Sensitive Issues with Employees

Introduction

In today’s dynamic workplace, the human element remains the most unpredictable and invaluable asset. From navigating personal challenges to understanding the intricacies of workplace relationships, HR professionals are often the unsung heroes, ensuring the ship sails smoothly.

This workshop delves deep into the heart of these challenges, offering insights, tools, and strategies to not onl y address but also transform these sensitive issues into opportunities for growth, understanding, and collaboration. By the end of this workshop you will be equipped with the nuanced understanding required to foster a harmonious and productive workplace.

Course Content

Common Sensitive Issues HR Deals With

• Workplace conflicts and disputes
• Mental health and well-being concerns
• Grief and loss
• Salary and compensation concerns
• Workload and time management issues
• Work-lif e balance challenges
• Harassment and discrimination

Handling Sensitive Situations Effectively

• Conducting difficult conversations
• Conflict resolution techniques
• Handling Grey areas in HR Policies

Managing employee expectations

• Providing guidance and solutions

Improving Relationships Between Employees and Managers

• Understanding the HR role as a bridge
• Effective communication with managers
• Conflict resolution between employees and managers
• Building trust and rapport
• Strategies for relationship-building between employees and managers

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