Improve, modernize, and operationalize
📌 Introduction
In today’s fast-paced business environment, standard operating procedures (SOPs) are no longer just tools for compliance. They are essential for ensuring consistency, accountability, and continuous improvement across both manufacturing and service sectors.
Many SOPs, however, are outdated, ignored, or overly complex—making them ineffective in daily operations. This course is designed to help participants reimagine SOPs as practical, user-friendly tools that support real execution and drive performance.
🎯 Course Objectives
- 📘 Understand the strategic role of SOPs beyond compliance, focusing on clarity, usability, and continuous improvement.
- 🔍 Learn to audit and evaluate existing SOPs using practical checklists and health checks.
- 🛠️ Gain skills to design and optimize SOPs with effective structures, visuals, and ownership models.
- 📈 Explore tactics for SOP management including version control, validation, and inter-department collaboration.
- 📢 Drive SOP adoption through impactful communication, training integration, and ongoing governance.
👤 Role of SOPs
• SOPs in ISO 9001, EFQM, and other frameworks – Why compliance alone isn’t enough
• Manufacturing vs Services SOPs – Differences in structure and use
• Why most SOPs are ignored (and how to change that)
🧾 Rapid SOP Quality Audit
• SOP Health Check: A checklist to evaluate clarity, structure, usability, and version control
• Group activity: Rate your own SOPs
• Identifying high-priority improvement areas
🛠️ SOP Design & Optimization Essentials
• Lifecycle overview (Design, Develop, Disseminate, Sustain) – framed for refinement, not creation
• Best practices for structure: templates, flowcharts, visuals
• Roles and responsibilities of Process Actors and Owners
• Brief on SOP metrics, KPIs, risk checkpoints
🗄️ Tactics for SOP Management
• Version control, validation, and sign-off
• Access control and cross-department collaboration
📤 SOP Dissemination & Adoption
• Designing quick-start guides, user manuals, and visual aids
• Training content strategy and onboarding integration
• Communicating updates without disruption
🔍 Governance, Audits & Sustainment
• Building a simple internal audit and update cycle
• CAPA approach: corrective vs preventive actions
• Common barriers to SOP adoption — and how to overcome them
COURSE SCHEDULE & FEES
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