📌 Introduction
With stricter compliance norms, rising employee awareness, and mandatory grievance redressal frameworks under labour laws, even a small procedural lapse can lead to costly legal consequences.
This program is designed to equip participants with the legal know-how and practical skills to manage misconduct, issue charge-sheets, conduct domestic enquiries, and take disciplinary action that is fair, documented, and defensible in court.
🎯 Course Objectives
🧩 Identify and resolve workplace grievances through structured redressal mechanisms
📜 Stay legally compliant with the ID Act, Standing Orders, and related labor laws
🛡️ Manage disciplinary actions with fair procedures and proper documentation
🔍 Learn from real-life case studies to avoid common errors and ensure defensibility
Workplace Grievances – Roots, Triggers & Prevention
- Identifying types of employee grievances—individual vs collective, formal vs informal
- Common causes: miscommunication, bias, unfair treatment, HR policy gaps
- Role of immediate supervisors and functional managers in early grievance resolution
- The grievance redressal hierarchy – formal mechanisms and timelines
- Legal mandates under Industrial Disputes Act and Shops & Establishment Acts
- Proactive grievance prevention strategies – transparency, trust-building, documentation
Disciplinary Action—Legal Foundations & Procedural Discipline
- What constitutes ‘misconduct’ under Standing Orders and HR policies
- Drafting legally sound caution letters, warning memos, and show cause notices
- Dos and don’ts of verbal warnings and preliminary discussions
- Difference between Minor and Major misconduct – choosing proportionate action
- Suspension pending inquiry—when, how, and rights of the suspended employee
- Legal framework: ID Act, Standing Orders Act, and case law implications
Conducting Domestic Enquiry – From Charge-Sheet to Report
- Drafting a precise, unambiguous, and sustainable charge sheet
- Appointing competent Presenting & inquiry officers—roles and responsibilities
- Ensuring principles of natural justice—notice, hearing, impartiality, representation
- Examination of evidence and cross-questioning—procedural control
- Handling non-cooperation, adjournments, and ex parte situations
- Final report writing—format, findings, reasoning, and evidentiary basis
Post-Enquiry Actions, Court Defensibility & Managerial Learnings
- Role of the Disciplinary Authority—accepting, rejecting, or modifying the enquiry findings
- Deciding the quantum of punishment—balancing fairness, deterrence, and legal precedent
- Communicating the decision—final orders and employee rights
- Compliance with Sections 11A, 17B, and 33 of the Industrial Disputes Act
- Records to be maintained—inquiry file, submissions, and HRIS integration
- Real-life case studies where errors in the process led to reinstatement or penalties
COURSE SCHEDULE & FEES
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INCOMPANY/GROUP TRAINING REQUEST
Why Choose Our Incompany Program?
- 🎯 Tailored content specific to your business goals
- 👥 Train entire teams together, saving time and cost
- 📍 Delivered at your location or virtually
- 📅 Flexible scheduling to suit your timelines
- 📈 Increase retention and application of skills