Master Interviewing with Critical Behavior Techniques
Hire for competence and fit by improving your selection process. Learn how to reduce hiring mistakes by more accurately assessing a candidate’s potential.
Learn how to use Critical Behavior Interviewing (CBI) techniques for gathering and evaluating information about a candidate to ensure the best hire.
CBI is predicated on the idea that past behavior is the best predictor of future behavior.
Ask targeted questions to uncover how a candidate has responded to challenging situations in the past—these stories provide the best insight into their ability to perform in the future role.
A great hire starts with asking the right questions.
Key Focus Areas in Interviewing
- Define behavioral indicators needed in a position
- Clarify success factors by identifying key traits and actions required for the role.
- Construct behavioral interview questions and probes
- Develop questions and follow-ups that reveal how candidates handle relevant situations.
- Use an effective process and agenda for interviewing, creating consistency and reliability
- Follow a structured flow to reduce bias and ensure fair comparison between candidates.
- Reduce hiring mistakes by more accurately judging a candidate’s present and long-term potential
- Focus on insights that predict future performance, not just current qualifications.
- Enhance your knowledge of legal issues in the hiring process
- Stay compliant with employment laws and avoid discriminatory practices during interviews.
- A strong interview process leads to confident, compliant, and competent hiring decisions.
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