Hire for competence and fit by improving your selection process. Learn how to reduce hiring mistakes by more accurately assessing a candidate’s potential.

 Learn how to use Critical Behavior Interviewing (CBI) techniques for gathering and evaluating information about a candidate to ensure the best hire.

CBI is predicated on the idea that past behavior is the best predictor of future behavior.

Ask targeted questions to uncover how a candidate has responded to challenging situations in the past—these stories provide the best insight into their ability to perform in the future role.

A great hire starts with asking the right questions.

Key Focus Areas in Interviewing

  • Define behavioral indicators needed in a position
  • Clarify success factors by identifying key traits and actions required for the role.
  • Construct behavioral interview questions and probes
  • Develop questions and follow-ups that reveal how candidates handle relevant situations.
  • Use an effective process and agenda for interviewing, creating consistency and reliability
  • Follow a structured flow to reduce bias and ensure fair comparison between candidates.
  • Reduce hiring mistakes by more accurately judging a candidate’s present and long-term potential
  • Focus on insights that predict future performance, not just current qualifications.
  • Enhance your knowledge of legal issues in the hiring process
  • Stay compliant with employment laws and avoid discriminatory practices during interviews.
  • A strong interview process leads to confident, compliant, and competent hiring decisions.

🧱 Foundations & Frameworks

    • Understanding Recruitment – Separating Fact from Fiction
  • Debunking common myths to align perception with best practices.
  • How to Measure and Financially Show the Cost of Bad Recruitment
  • Quantifying the impact of poor hiring decisions on business performance.
  • Introduction to the Recruitment Process Map
  • Outlining all stages of the hiring journey with clarity and structure.
  • Self-assessment of Your Current Interviewing Skills
  • Identifying areas for improvement and boosting self-awareness.
  • Fact vs. Fiction about Interviewing
  • Understanding evidence-based practices versus outdated techniques.

🛠 Interviewing Mechanics & Tools

  • Shortlisting – A New Approach to Save Time and Avoid Bias
  • Adopting methods that streamline candidate screening and ensure fairness.
  • Testing and its Improvements
  • Leveraging modern testing methods to assess cognitive and technical skills.
  • Occupational & Ability Testing
  • Evaluating job-relevant capabilities objectively.
  • The Growth of Mental Illness and the Impact on Recruitment
  • Understanding candidate well-being as part of inclusive hiring.
  • Personality Profiling
  • Using personality tools to understand team fit and predict behavior.
  • How Assessment Centres Work and their Increasing Use Today
  • Exploring simulation-based evaluations to measure real-world performance.
  • The Importance of References
  • Getting real insights into a candidate’s past work performance.
  • Finalising Pre-written Questions, Room Set-up and Understanding the Vital Role of Body Language
  • Preparing environment, mindset, and questions for an impactful interview.

🚀 Execution, Evaluation & Onboarding

  • Procedure for Starting Every Interview
  • Creating a comfortable and professional first impression.
  • Finalizing Your Interview Questions – Writing Scene Setters
  • Crafting realistic, behavior-eliciting scenarios.
  • How to Use Probing Questions
  • Digging deeper to evaluate depth of experience and thinking.
  • How to Score and Who Does the Scoring?
  • Ensuring transparency and calibration among panelists.
  • Understanding Body Language and Correctly Decoding It
  • Reading non-verbal cues for deeper insights.
  • Practice and Practice
  • Repetition and feedback to build interviewing mastery.
  • Recap of the Steps So Far
  • Reinforcing the learning before final implementation.
  • Putting the Interview Process into Action
  • Applying knowledge with confidence and consistency.
  • Review of Interview and Individual Feedback
  • Reflecting on process and providing development-focused feedback.
  • On-boarding – Strategies for Maximizing on Your Successful Recruitment
  • Creating a seamless handoff and a strong start for new hires.
  • Strong recruitment practices = Stronger teams, culture, and outcomes.

COURSE SCHEDULE & FEES

MAY
29
THU
2:00 PM to 5:00 PM
Training Session
Online
Online Session
7433
Inclusive of all taxes

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  • 📈 Increase retention and application of skills


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