Introduction
Well-written emails save time. They allow the recipient to clearly understand the task at hand and respond appropriately. Effective emails reduce confusion and increase productivity. And, much faster to write.
This course will teach you how to harness the power of a truly effective email. Learn an easy-to-follow process to consistently write emails that elicit action. Discover how word choice and formatting will increase response rates. Then, put these skills into practice, receiving detailed instructor feedback and guidance on your email writing.
You will be able to:
- Write consistent, professional emails
- Increase response-rate by redefining document purpose
- Reduce email writing time by 25% and reader time by 40% with our proven 6-
Step Process
- Use email clarity to increase productivity
- Understand how to leverage grammar and formatting in email preparation
- Know when you should and should not use email
- Effectively manage email volume
Course Content
Email Etiquette & Email Writing Skills
- Composing effective emails to achieve their purpose
- Organising content in a logical, reader-friendly structure
- Adapting emails to different audiences and situations
- Writing specific messages and building a relationship with the reader
- Useful phrases used in modern business email writing
- Writing to disagree: dealing with disagreements with others
- Persuasive Writing: Making a strong argument based on facts
- A casual tone – key to today’s business communication
- How to present details and explanations clearly and simply
- Strategies for avoiding wordiness and eliminating stiff, formal language
- Why being concise is imperative to getting results in today’s workplace
Using Correct Grammar for Powerful Writing
- How misplaced modifiers can wreak havoc with your meaning
- A simple way to make sure subjects and verbs agree
- “Is it HE at the door?” Or “Is it HIM at the door?” Secrets to choosing the right
pronoun
- The most misused words in business and the words that don’t exist
- The “10 Commandments of Capitalization” every business writer must know
- How to spot look-alike words
Princeton Academy resources https://princetonacademy.in/resources/
12 Best Email writing tools https://www.grammarly.com/business/learn/business-writing-tools/