panel_start Introduction panel_end

Feedback and Coaching Training Course

Today, more than ever, a leader’s job is to build and develop people.

Through Effective Feedback and coaching team leaders draw out the strengths of their team members, sharpen their skills to achieve success, motivate and build their confidence so that they excel to the next level.

Importance Of Effective Coaching And Feedback:

  • Develops employee’s ability to solve the problem.
  • Improves employees performance.
  • Helps to focus on the problem that needs improvement.
  • Focuses on achieving results by building strengths.
  • Develops skill set by simultaneously increasing the confidence.
  • Capable to think potential solution for any problematic issue.
  • Helps to achieve core goals by improving performance.

panel_start Course Content panel_end

Introduction Significance of Feedback and Coaching in a competitive Era.
Difference between Coaching, Counselling, Mentoring 
Characteristics of Effective FeedbackWhat does effective feedback look like?
 What does ineffective feedback look like?
Types of FeedbackPositive/ Negative Feedback
 Structured/ Non structured feedback
 Formal/ Informal Feedback
Giving & Receiving FeedbackEmployees clarity on performance expectations
 Managers do not provide feedback except at annual review 
 Feedback being equivalent to reprimands and consequences
The Feedback EnvironmentCreating climate  for current performance/ skills discussions
Feedback Models1. Situation, Behaviour, Impact Feedback Tool
 2. 360 degree feedback
 3. STAR feedback model
8-step coaching processSteps of the process
Effective coaching frameworksDetails of GROW Model
Capabilty AssesmentStrengths and Opportunities 
 Defining skills, behaviors and attitude requirementsBenchmarks Performance Expectations:
Gap Analysis Performance/ Skills/ MotivationDefine performance expectations
 Determine coaching requirements
Develop a consistent coaching plan & ExecutionAligned Goals that energize and motivate 
 Accountability set-up and follow-up Ã¢â‚¬â€œ Enhanced PM
 Creating awareness for current performance/ skills 
 Agreeing to the Performance Development Plans
 Implementation & follow-up to coaching Plan
•     Skills & Qualities of Effective CoachesLeader–coach mindset Ã¢â‚¬â€œ Expanding capability & resourcefulness
 RESPECT & Trust Ã¢â‚¬â€œ Creating a supportive, blame-free environment
 Active listening Ã¢â‚¬â€œ Enhancing communication, openness, clarity 
 Powerful questioning Ã¢â‚¬â€œ Empowering and developing team 

panel_start Time & Duration panel_end

Timings: 2:30 pm to 5:30 pm

Duration: 2 sessions of 3 hours each

panel_start How to Register panel_end

  • Fees: Rs. 3,500/- + 18% GST Per Person 
  • Please write to 
  • Call or WhatsApp on 9769963790 / 9769579090
  • Mention the name of participant, company, contact details.
  • You will Receive a Certificate of course completion
  • The course structure will be just like in the face to face workshops. 
  • All you need is an internet connection and a quiet, comfortable space for yourself.