Introduction
Successful managers get things done. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.
As a first-time manager, you’ll be faced with multifaceted responsibilities: building and leading a high-performing team, optimizing resource utilization, communicating effectively with seniors, team members, and colleagues, and coordinating seamlessly with other team leaders and managers. This program has been meticulously designed to guide you through each of these critical areas, empowering you to not only survive but thrive in your newfound role.
The Transition to Management
- Understanding the Shift: From Individual Contributor to Team Leader
- Challenges and Opportunities in Your New Role
- Self-Assessment: Identifying Strengths and Areas for Development
Building and Leading a High-Performing Team
- Team Dynamics and Building Cohesion
- Setting Team Goals and Expectations
- Effective Delegation and Empowering Team Members
- Team Decision-Making and Problem Solving
- Handling Team Conflict and Challenges
Resource Utilization
- Resource Allocation and Prioritization
- Time Management and Task Prioritization
- Budgeting and Resource Allocation
- Leveraging Technology for Efficiency
Transitioning from Colleague to Senior
- Navigating Relationships with Former Peers
- Setting Boundaries and Maintaining Professionalism
- Providing Constructive Feedback to Colleagues
- Balancing Friendships and Leadership
Effective Communication
- Communicating with Seniors: Reporting Progress and Seeking Guidance
- Communicating with Your Team: Setting Expectations and Providing Feedback
- Communicating with Colleagues: Building Relationships and Collaboration
- Active Listening Skills
Coordination with Other Teams and Managers
- Interdepartmental Collaboration
- Cross-Team Communication and Coordination
- Conflict Resolution Across Teams
- Building a Network of Peer Managers