Course Content

Understanding Competencies

  • Skills, knowledge, behaviors, and traits

Mapping Competencies to Roles:

  • Identifying essential competencies for specific job roles
  • Using job descriptions to build a competency framework

Designing Competency-Based Questions

  • Behavioral vs. Situational Questions:
    • Focusing on past behavior
    • hypothetical scenarios to assess decision-making and problem-solving skills.
  • Creating Effective Questions:
    • Identify key competencies required for the role (e.g., leadership, communication, problem-solving).
    • Using the STAR framework: Situation, Task, Action, Result
    • Rewrite Traditional Questions

Conducting the Interview

  • Building Rapport with Candidates
  • Probing and Follow-Up Questions

Course Content

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COURSE SCHEDULE & FEES

JAN
09
THU
2:00 PM - 5:00 PM
Training Session
Online
Online Session
6253
Inclusive of all taxes

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