Date TimeNo. of Days Fees (Inclusive Taxes) Register
18/08/20222:00 PM - 5:00 PM24425

Introduction

A good interview to hire the right candidates doesn’t just happen. To be effective, the interviewer plans for a structured interview and adopts behaviour-based interview for selection of candidates.

This means that the interviewer needs to use the skills, tools and behavioural questions to conduct interviews objectively. The outcome is to hire candidates based on their past/current job performan ce, competencies and cultural “fit” for their organisation.

Participants will be taken through a structured interview process and develop the relevant skills/approach for achieving the interview outcomes that will benefit the organisation.

Key Benefits

1.Reduction in time spent of interviews

2. Being able to articulate questions that elicit core competencies

3. Lower number of candidates quitting in the first 3 months

4. Interviewers finding the interview process to be less tedious

5. Conducting more professional interviews

Course Content

Interviewing to Elicit Core Competencies:

1. Progressive Stages of an Interview

  • Preparing for an interview
  • Opening an interview
  • Building rapport
  • Gathering information
  • Giving information
  • Closing an interview
  • Post-interview work

2. Probing Skills

  • Effective use of questions
  • Types of Questioning
  • Open-ended questions
  • Close-ended questions
  • Factual Questions
  • Questions about Opinions and Feelings
  • Imaginative Questions
  • Exploratory Questions
  • Acceptable and Unacceptable Questions

3. Questioning Technique

S Situation

P Perception

I Intervention

L Learning

4. Key Areas of Interviewing

  • Having the right body language while interviewing
  • Reading the body language of the interviewee
  • Having the appropriate tone while interviewing
  • Importance of listening skills while interviewing
  • Managing bias in handling interviews
  • Interview Simulations with Feedback