ISO Awareness

Course Content

Introduction to ISO Standards

• Purpose of ISO: Global standardization, consistency, and quality assurance.
• Key Standards Overview:
  • ISO 9001 (Quality Management Systems)
  • ISO 14001 (Environmental Management)
  • ISO 45001 (Occupational Health and Safety)
  • ISO 27001 (Information Security)
• Benefits of ISO Certification

The ISO Framework

• Plan-Do-Check-Act (PDCA) Cycle:
  • Explanation and real-life examples
• Core Elements of ISO Standards:
  • Context of the organization
  • Leadership and commitment
  • Risk-based thinking
  • Continuous improvement
• Documentation and Record Keeping Requirements

Implementing ISO Standards in the Workplace

• Roles and Responsibilities:
  • Leadership: Commitment and accountability
  • Employees: Awareness and compliance
• Creating a Quality Culture:
  • Training and engagement
  • Aligning organizational goals with ISO requirements
• Internal Audits:
  • Purpose and process
  • Preparing for ISO certification audits

Industry-Specific Applications

• Focus on how specific industries adapt ISO standards:
  • Manufacturing
  • IT and services
  • Healthcare
• Case Studies of Successful ISO Implementation:

Maintaining Compliance

• Ongoing Requirements:
  • Regular reviews and updates
  • Employee training and awareness
• Common Pitfalls and How to Avoid Them