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Self-mastery is not achieved by accident – it is a process that occurs as we interact effectively with the events and circumstances of our lives. As we master our own emotions, we can enhance our ability to lead others, acting as a role model and someone others would truly wish to follow.

Through this Leadership, Communications & Interpersonal Skills training course, you will learn a great deal about yourself – how you think, how you perceive the world and how others perceive you, how you communicate and how you can enrich your communication skills – and through that process you will learn how to lead others with great skill.

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Communication Skills & Interpersonal Skills

  • Communicating with Intention – Understanding the Communication Process
  • How Communication Breaks Down and How to Avoid it Happening
  • Building Rapport by Using Active Listening Techniques
  • Planning Effective Oral Communication
  • Delivering Effective Oral Communication – Techniques and Tips to Get your Message Across
  • Synchronising  Your Verbal and Nonverbal Communication – Building a Commanding Personal Style
  • Dealing with Different Communication Styles and Needs
  • Communication Up, Down & Across the organisation

Leadership

  • Understanding The Importance of Emotional Intelligence
  • Developing Self-awareness, Motivation, Empathy and Social Skills
  • Moving to A New Model of Empowerment
  • Uplifting Individual Self Esteem and Team bonding
  • Recognizing 21st Century Leadership Skills
  • Interpreting Institutional and Interactive Leadership
  • Comprehending The Difference between Leadership and Management
  • Utilizing Effective Situational Leadership
  • Learning The 4 Es of Leadership : Energy, Excite, Edge and Execute
  • Evaluating The Leadership Secrets
  • Investigating Theories of Motivation
  • Making Successful Presentations
  • Displaying Personal Power in Communications
  • Running Productive Meetings and Brain storming sessions
  • Self-Mastery and Responsibility