In our rapidly changing workplaces, Managerial and Supervisory skills apply to more people than ever before. You may be overseeing a project that requires you to coordinate several team members or you may be occupying a traditional management role. Whatever your job title, this precious ability to bring out the best in people will be a vital part of succe ss.
Through role-playing, self-assessment tests and other managerial training scenarios, you’ll explore leadership roles as strategist, change agent, coach, manager, communicator, mentor and team memb er. And you’ll learn how to develop your unique Supervisory style for maximum impact.
β’ π§βπΌ Strengthen core managerial and supervisory competencies
β’ π€ Develop impactful coaching, mentoring, and performance management skills
β’ π§ Build emotional intelligence and self-awareness for effective leadership
β’ π’ Master communication, influence, and motivation techniques
β’ π Lead high-performing, collaborative, and change-ready teams
β’ Identify qualities and abilities required for effective management
β’ Understand your role and responsibilities as a manager and supervisor
β’ Learn to transition from individual contributor to manager
β’ Know how to work effectively with a multigenerational workforce
β’ Understand the nuances when managing remote teams and across the matrix
β’ Identify the importance of, and the barriers to, effective delegation
β’ Assess your current delegation practices
β’ Identify what canβand canβtβbe delegated
β’ Describe the phases of effective delegation
β’ Process for conducting a delegation discussion
β’ Characteristics and competencies of effective managers
β’ Application of new leadership theories and principles
β’ Defining your leadership preference style β (self-assessment leadership profile)
β’ Re-balance your supervisory style for optimal results
β’ Best practices for problem-solving
β’ Risk management
β’ Making decisions aligned with organizational goals
β’ Role of emotional intelligence in leadership
β’ Achieving leadership emotional excellence
β’ Developing skills in self-awareness, empathy, and influence
β’ Growing your inner personal power and positive attitude
β’ Powerful interpersonal skills with employees, stakeholders, and customers
β’ Principles of influence & persuasion
β’ Powerful techniques to motivate and engage your teams
β’ Relationship building and networking
β’ Managing conflict & overcoming objections
β’ Giving and receiving feedback
β’ The art of win-win negotiation
β’ Team dynamics: high performing team
β’ Understanding and optimising team member styles
β’ Igniting team creativity
β’ Fostering collaboration and teamwork
β’ Leading and influencing others through change
β’ Managing the performance of others
β’ Conducting effective performance discussions
β’ The art of practical coaching and mentoring
β’ Powerful feedback for greater performance
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