Project Dashboards, KPIs & Project Metrics

panel_start Introduction panel_end

This workshop provides participants with the skills needed to design and apply project metrics and Key Performance Indicators (KPIs). It will help identify the driving forces for better value based project metrics and design world class Project Dashboards. It will help master Reporting project performance and taking corrective and preventive actions.

The course is a hand on training. It uses a mix of interactive techniques, such as presentations by the faculty and the participants, group exercises and case studies.

panel_start Course Objectives panel_end

By the end of the course, participants will be able to:

• Identify the driving forces that will lead to better project metrics
• Define and select the right project metrics
• Develop and apply project KPIs
• Create project KPIs and reports using MS Excel
• Design a project dashboard and traffic light reports
•  Construct value based project metrics

panel_start Course Content panel_end

• The driving forces for better project metrics
  • Executive view of project management
  • Traditional versus Non-Traditional Project Management
  •  Moving from “Triple” to “Competing” Project Constraints 
  •  Stakeholder relations management
  •  Project scope creep
  • A new look at defining project success
  •  Project health checks

• Project metrics
  •  Defining metrics
  •  Benefits of using metrics
  •  Understanding project metrics
  •  Metrics requirements
  •  Project metrics categories and types
    •  Business-based for financial metrics
    •  Succe ss-based metrics
    •  Project-based metrics
    •  Project management process metrics
  •  Selecting the right project metrics
  •  Metrics and the Project Management Office (PMO)

• Project key performan ce indicators
  • Defining Key Performan ce Indicators (KPIs)
  • The need and use for project KPIs
  •  Characteristics of KPIs
  • Categories of KPIs
  • Selecting KPIs
  • Measuring KPIs
  • KPIs’ interdependencies
  • Targets and failures
  • Most common project KPIs
  • Earned Value Management System (EVMS)
  • Top 25 project management KPIs

• Managing project metrics and KPIs using Excel
  •  Developing earned value metrics and KPIs
  •  Advanced report formatting
  •  Formatting tables in a report
  •  Formatting charts in a report
  •  Creating a custom report

• Project Dashboards
  • Benefits of dashboards
  •  Gathering KPI and metric requirements for a dashboard
  • The KPI wheel
  •  Dashboard core attributes
  • Traffic light dashboards reporting
  •  Rules for dashboards
  •  How to create a dashboard
  • Choosing the correct KPI visualization components
  •  Designing your dashboard

• Value based project management metrics
  •  Combining succe ss and value
  •  Recognizing the need for project value metrics
  •  Creating project value metrics

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