Personal Effectiveness & Office Management

Target Audience
How to Register

Course Introduction

The role of administrative professional in business are continually evolving. This Exciting and interactive training session is designed to provide you with the opportunity to review & develop your interpersonal and professional skills to maximize your effectiveness. In this class you will discuss how to ;

  • Enhance your skills to enable you to work at a higher level .
  • Appreciate the value and importance of your rol
  • Understand your business in order to work effectively.
  • Use communication skills to your advantage and to the benefit of your organization.
  • Develop your interpersonal skills to improve your working proactive

Course Objectives

  • Build and improve upon your existing skill set
  • Develop your role and become more proactive
  • Identify ways to expand your knowledge of the company and business area
  • Have more control over your time and output
  • Develop and Apple your intelligence
  • Write more effective letters, e-mails and other forms of business correspondence

Course Methodology

  • Case studies
  • Role play
  • Group Discussion

Course Outline

Building on existing skills and developing the role

  • What is your role?
  • Becoming more proactive
  • Self-development and expanding your knowledge of the business
  • Organizational skills
  • Planning and prioritizing – taking control over your work load

Organizational skill and time management

  • Goal setting
  • Time management under pressure
  • Managing stress in self and others
  • Coping with and taking advantage of, change in the work environment

The importance and value of communication skills

  • Why are communication skill so important?
  • Expressing yourself with clarity
  • Spoken, written and remote communication differences and implications
  • Telephone Techniques
  • Writing more effective business letters and emails

Interpersonal intelligence and influencing Skill

  • Being a team player and flexibility
  • Understanding yourself and other people
  • Influencing skill – gaining support and cooperation of other
  • Improving self-confidence
  • Assertiveness
  • Giving and receiving feedback
  • Taking forward ideas for improvement

Target Audience

Who Should Attend ?

Administrative professionals who want to develop and enhance their role within their organization.

How to Register

Timings: 9:30 am – 5:00 pm, Registration begins at 9:00 am

How to Register:

  • Fees: Rs. 9,500/- + 18% GST Per Person
  • Please write to / Call -022 67256200
  • Mention the name of participant, company, contact details.
  • Fees include lunch, tea, course material, participation certificate etc.

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