Business Etiquette, Grooming & Professional Presence
Ms. Sabira Merchant is a top etiquette trainer in India, who has mentored Top CEOs and senior management in executive presence. She is most popularly known as the “Hostess” for the …
5 Days Residential Senior Leadership Program
The Cutting-Edge Leadership Development Program for Senior Executives, specifically designed to equip the leaders with tools to navigate the evolving challenges of leadership in a dynamic environment.As senior leaders with …
Team Work – From ME to WE
Understanding the “Me” vs. “We” Mentality Building Trust within the Team Shifting from “I” to “We” Mindset Change: Conflict Resolution in Teams
Power of Delegation
The Benefits of Delegation: Self-Assessment: Current Delegation Practices Identifying Tasks to Delegate Choosing the Right Person Understanding Team Strengths: Skill sets, experience, and potential Building Trust: Delegation vs. Abdication: Effective …
Conflict Management
Experts offer several causes of workplace conflict, including: Disagreements, differences of opinion, and conflicting perspectives on key issues inevitably arise in any context where people are working together. Workplace conflicts happen everywhere, …
Crisis Management & Communication
Understanding Crisis Management Crisis Response Framework Crisis Communication Stakeholder Engagement Digital Communication Tools in Crisis
Personal & Managerial Effectiveness
Personal and Managerial Leadership – Initiative, Ownership and Accountability Goal Setting – SMART Goals Time Management – Achieving High-Value Outcomes Competition to collaboration Communication Excellence: Connecting, Influencing, and Inspiring Managerial …
Client Communication Skills
Client Communication Client Engagement Strategies Meeting Etiquette Building Trust and Rapport
Communication & Presentation Skills
In today’s fast-paced corporate world, Communication & Presentation skills are some of the most important to success in work and life. They are fundamental to connecting, relating, getting your point across, getting your needs met …
Handling Customer Complaints
Dealing with a complaint in an attentive and satisfactory way could turn a dissatisfied customer into your most loyal, long-term fan. A negative review and the exasperated rant of an unhappy customer in all likelihood was …