Full-Day Classroom Seminar
Construction Claims Management
Managing contractual claims, delays, variations, documentation, negotiation, and dispute resolution in construction projects.
A practical workshop to help project and commercial teams identify, prepare, support, negotiate, and resolve construction claims effectively.
The Programme
Programme Overview
Introduction
Course Overview
Construction projects often face delays, variations, disruptions, acceleration, prolongation, cost escalation, and contractual disputes. Without proper contract administration, timely notices, documentation, delay analysis, and claim preparation, organizations may lose valid entitlements or face avoidable disputes.
This programme helps participants understand construction claims management through contract administration, delay analysis, documentation, commercial management, negotiation, dispute resolution, and risk management. The workshop uses practical case studies, claim preparation exercises, negotiation role plays, and real-world project scenarios to help participants manage and resolve construction claims effectively.
Outcomes
What You Will Learn
- Understand construction claims and their business impact.
- Identify types of claims such as time, cost, variation, disruption, acceleration, and prolongation.
- Review contract provisions governing claims and entitlements.
- Manage notices, correspondence, contractual obligations, and project records.
- Prepare documentation required to support successful claims.
- Identify critical delays and prepare Extension of Time claims.
- Manage variation orders, change requests, cost escalation, and additional payment claims.
- Negotiate and substantiate commercial entitlements.
- Understand mediation, adjudication, arbitration, and litigation as dispute resolution options.
- Develop an effective Construction Claims Management Plan for project use.
Methodology
How We Teach
- Practical construction project case studies.
- Claim identification exercises using project scenarios.
- Project documentation review for claim-supporting evidence.
- Extension of Time claim preparation using practical examples.
- Variation claim calculation and preparation activities.
- Construction claims negotiation role plays.
- Claims management planning for live project situations.
The Outcome
Impact & Audience
For the Organization
Organizational Impact
- Improve the ability to identify and manage potential claims early in construction projects.
- Strengthen contract administration through better notices, correspondence, records, and documentation.
- Reduce claim-related disputes through proactive contract management and timely communication.
- Improve commercial recovery through better preparation of cost, variation, disruption, and prolongation claims.
- Support better delay management through Extension of Time claims and responsibility assessment.
- Build a claims-aware project team with a structured system for preparation, submission, review, and closure.
For the Individual
Personal Impact
- Build confidence in understanding contractual claims and entitlements.
- Improve your ability to identify claim risks and supporting evidence.
- Learn how to prepare Extension of Time, variation, and cost-related claims.
- Strengthen your documentation, correspondence, and project record review skills.
- Develop practical negotiation skills for construction claim discussions.
- Create a Construction Claims Management Plan for a live project scenario.
Audience
Who Should Attend
- Project Managers: To manage claim risks, delays, documentation, and stakeholder responsibilities during project execution.
- Construction Managers: To identify site-level claim triggers, delays, disruptions, and variation issues.
- Contracts Managers: To manage contract clauses, notices, entitlements, correspondence, and claim submissions.
- Planning Engineers: To support delay analysis, critical path assessment, and Extension of Time claims.
- Quantity Surveyors: To support valuation of variations, extra work, cost escalation, and commercial entitlements.
- Site Engineers: To maintain records, progress reports, site diaries, and evidence for claim support.
- Consultants: To evaluate claims, documentation, delays, disputes, and contractual compliance.
- EPC Professionals: To manage complex project claims involving contractors, subcontractors, consultants, and employers.
- Commercial Managers: To negotiate, substantiate, and close commercial claims effectively.
Curriculum
Course Outline
Session 1: Fundamentals of Construction Claims
- Understand construction claims and their business impact.
- Identify types of claims, including time, cost, variation, disruption, acceleration, and prolongation claims.
- Understand the roles and responsibilities of project stakeholders in claim management.
- Review contract provisions governing claims and entitlements.
- Identify common causes of claims and strategies for prevention.
- Identify potential claims in a construction project case study through a hands-on exercise.
Session 2: Contract Administration & Documentation
- Understand key contract clauses related to claims.
- Manage notices, correspondence, and contractual obligations.
- Identify documentation required to support successful claims.
- Maintain project records, site diaries, and progress reports.
- Understand the importance of timely communication and contractual compliance.
- Review project documentation and identify claim-supporting evidence through a hands-on exercise.
Session 3: Delay Analysis & Extension of Time Claims
- Identify critical delays and their contractual implications.
- Understand delay analysis techniques and critical path considerations.
- Prepare Extension of Time claims.
- Assess concurrent delays and responsibility.
- Quantify delay impacts on project delivery.
- Prepare an Extension of Time claim using a practical project scenario through a hands-on exercise.
Session 4: Cost Claims, Variations & Change Management
- Manage variation orders and change requests.
- Prepare cost escalation and additional payment claims.
- Understand valuation of variations and extra work.
- Review productivity loss, disruption, and prolongation cost claims.
- Negotiate and substantiate commercial entitlements.
- Calculate and prepare a variation claim through a hands-on exercise.
Session 5: Negotiation, Dispute Resolution & Risk Management
- Apply strategies for negotiating construction claims.
- Prevent disputes through proactive contract management.
- Understand mediation, adjudication, arbitration, and litigation at an overview level.
- Manage disputes involving employers, contractors, consultants, and subcontractors.
- Review lessons learned from real construction claim cases.
- Conduct a construction claims negotiation role play through a hands-on exercise.
Session 6: Best Practices in Construction Claims Management
- Develop an effective claims management system.
- Understand the claim preparation, submission, review, and closure process.
- Identify and mitigate risks throughout the project lifecycle.
- Leverage digital tools for claims tracking and documentation.
- Build a claims-aware project team and continuous improvement culture.
- Develop a Construction Claims Management Plan for a live project through a hands-on exercise.
Faculty & Inclusions
Your Trainer
Faculty
Instructors Details
The programme is designed to be led by instructors with practical knowledge of construction contracts, claims management, contract administration, delay analysis, Extension of Time claims, variation valuation, commercial entitlements, project documentation, negotiation, dispute resolution, and construction risk management.
What's Included
Certificates & Inclusions
- Certificate and inclusions to be confirmed as per programme format.
- Practical case studies and real-world project scenarios.
- Claim preparation exercises and documentation review activities.
- Negotiation role plays and Construction Claims Management Plan development.
Need Assistance?
Talk to a Programme Advisor
Have questions about your specific industry, or want to enquire about group discounts? Reach out to our programme coordinators directly.
Or register by e-mail
register@princetonacademy.co.inFor Teams
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Upcoming Construction Claims Management Sessions
Questions
Frequently Asked Questions
This programme is designed for Project Managers, Construction Managers, Contracts Managers, Planning Engineers, Quantity Surveyors, Site Engineers, Consultants, EPC Professionals, and Commercial Managers.
The programme covers time claims, cost claims, variation claims, disruption claims, acceleration claims, prolongation claims, Extension of Time claims, and additional payment claims.
Yes. The programme covers critical delays, contractual implications, delay analysis techniques, critical path considerations, concurrent delays, responsibility assessment, and Extension of Time claim preparation.
Yes. Participants will work on claim preparation exercises, including identifying potential claims, reviewing evidence, preparing an EOT claim, and calculating and preparing a variation claim.
Yes. The programme covers negotiation strategies, dispute prevention, mediation, adjudication, arbitration, litigation overview, and construction claims negotiation role play.
