Microsoft Copilot at Work

Microsoft 365 Copilot can support employees across everyday workplace activities—from managing emails and meetings to creating documents, presentations and analysing business data. However, getting reliable results requires more than simply asking Copilot a question. Users need to understand which Copilot experience to use, how to structure prompts and how company permissions and sensitivity labels can affect the information returned.

This programme provides a practical, workplace-focused approach to using Microsoft 365 Copilot. Participants learn how to write reliable prompts, work with Outlook and Teams, create documents and presentations, analyse Excel data, connect information across workplace applications and explore approved agents where enabled. The programme also emphasises accuracy, completeness, tone, data sensitivity and responsible use of company information.