Date Time No. of Days Fees (Inclusive Taxes)
03/02/2023 2:00 PM - 5:00 PM 1 3835

Communication Skills for Project managers


Project managers should be masters of communication ! You’re the point of contact for parties in a project who may have no other contact with each other, and you have to facilitate cohesive teamwork within that environment. You should feel confident interpreting the needs of one group or department and explaining them to another.

You’ll likely also mediate conflicts among stakeholders and handle negotiations about time, cos t and scope. You have to be able to understand everyone’s role and perspective while diplomatically communicating them across the project.

This workshop will help you develop strong communication skills while handling complicated projects and help you communicate effectively with a diverse group of stakeholders.

Course Content

  • Communication Skills in Project management  
  • Forms of Communication (verbal, nonverbal, written, etc.)
  • Interpersonal communication
  • Identifying and addressing communication challenges 
  • Developing a communication plan that aligns with project objectives 
  • Communication metrics and measurement 
  • Stakeholder management and engagement 
    • Identifying and analyzing stakeholders 
    • Developing a stakeholder management plan 
    • Managing expectations and communication with stakeholders 
    • Stakeholder engagement best practices 
  • Client Communication 
    • Building and maintaining client relationships 
    • Understanding client needs and expectations 
    • Communicating project progress and addressing concerns 
    • Managing client communication throughout the project life cycle 
    • Handling difficult conversations and managing conflicts with clients 
    • Managing client expectations and feedback. 
  • Leading Hybrid teams 
    • Managing communication and collaboration in hybrid teams 
    • Best practices for virtual meetings and conference calls 
    • Managing remote teams and communication 
  • Cross-functional and cross-cultural communication 
    • Managing communication with cross-functional teams 
    • Strategies for effective communication with diverse teams 
    • Cross-cultural communication and its importance 
    • Managing cultural differences in a project 
  • Conflict Resolution and Negotiation 
    • Understanding conflict in project management 
    • Strategies for resolving conflicts 
    • Techniques for effective negotiation 
    • Managing stakeholders expectations 
  • Communication in Crisis management 
    • Planning for crisis communication 
    • Handling communication breakdowns and crisis communication 
    • Managing communication risks and issues 
  • Case Studies – Successful Communication in project management
  • Personal acti on plan for communication improvement 
    • Mentoring and coaching for communication skill improvement