Course Content
Building a Leadership Mindset
- Shifting from individual contributor to leader.
- Overcoming common challenges faced by new leaders.
- Characteristics of effective leaders.
- Different leadership styles and when to use them
- Time management and prioritization.
Effective Communication Skills
- Verbal and non-verbal communication.
- Active listening and constructive feedback.
- Adapting communication styles for different team members and situations.
- Motivating and being empathetic.
- Practicing difficult conversations.
Decision-Making and Problem-Solving
- Frameworks for making informed and timely decisions.
- Handling uncertainty and assessing risks.
- Case studies on critical decision-making scenarios.
Team Building and Collaboration
- Team dynamics and stages of team development.
- Techniques for building trust and promoting collaboration.
- Team-building exercises to foster unity and trust.
Conflict Resolution and Negotiation
- Identifying and addressing conflicts constructively.
- Negotiation skills for win-win outcomes.
- Role-play scenarios to practice conflict resolution