In todayโs competitive business landscape,effective negotiation skills are essential for building strong supplier relationships, reducing costs, and achieving win-win outcomes. This program equips procurement professionals and buyers with the knowledge and tools needed to prepare strategically, communicate persuasively, and negotiate confidently. From analyzing supplier motivations to mastering advanced tactics and cross-cultural considerations, participants will learn how to navigate complex negotiations and drive long-term value for their organizations.
Identifying goals, objectives, and desired outcomes
Researching suppliers, market conditions, and alternatives
Developing a negotiation strategy: BATNA, WATNA, and ZOPA
Building a negotiation checklist
Analyzing supplier motivations and constraints
Identifying leverage points and negotiation strengths
Assessing supplier risks and dependencies
Asking the right questions and clarifying points
Using body language and tone effectively
Handling difficult conversations and objections
Techniques like anchoring, framing, and mirroring
Strategies to handle different supplier personalities
Managing power dynamics and psychological tactics
Calculating TCO and its impact on negotiation decisions
Negotiating on factors beyond price: delivery terms, payment terms, quality, service, etc.
Framework for developing win-win agreements
Maintaining leverage in long-term contracts and partnerships
Cross-Cultural Negotiations
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