Dealing with a complaint in an attentive and satisfactory way could turn a dissatisfied customer into your most loyal, long-term fan. A negative review and the exasperated rant of an unhappy customer in all likelihood was …
Customer complaints come in all forms and happen to every business under the sun. Dealing with a customer complaint takes a great deal of tact, and ignoring it can wreak …
This workshop is designed to help seasoned sales professionals take their client communication and presentations to the next level, by introducing them to advanced techniques that can enhance their persuasive …
This course will provide sal es executives comprehensive understanding of consultative selling skills, from starting conversations with clients to navigating the current challenges faced by salespeople. They will be better …
Content marketing is one of the best ways to connect with customers and secure more sales. Consumers want engaging and more interactive experiences with companies. Blog content is an excellent …
Closing the sale can be a challenging task, even at the best of times. There’s always a chance that you’ll lose out to the competition. Your prospect could ask for …
LinkedIn is one of the most important and versatile channels in the social media space. Use it to enhance your company image, audience engagement, and lead generation, among other B2B …
If you’re looking to create long-term brand awareness, expand your target audiences and earn more revenue, then search engine optimization is crucial. SEO has major benefits and can lead to …
Upselling and cross selling are sales technique to sell products or services to existing customers. For a business looking to optimize their resources for business growth, upselling can be an …
Selling is demanding, even under the best circumstances; the challenges compound in the face of uncertainty. Sal es professionals have been thrust into a new way of engaging prospects and customers …
