Selling Skills Training Course in Dubai

Sales makes the world go 'round. Effective sales communication is an indispensable skill. The good news is that you don’t have to be a natural-born salesperson to succeed in the world of sales. In fact, as long as you have other people’s best interests at heart, you already have the makings of a great salesperson.

Great sales people look at sales as a collaborative process between themselves and the client. The best sales interactions, buyers think of the seller as a 'person who’d taken a genuine interest in their problem and was helping them solve it'.

Good sales skills can mean better profitability for the company and a better customer experience. This workshop helps convert participants into professional sellers and provides insights into bestselling strategies and practices.

Key Benefits:

  • Improve sales performance through applying a structured approach.
  • Develop relationship building skills.
  • Understand the difference between selling features and benefits.
  • Improve planning, closing techniques and confidence.
  • Develop excellent questioning skills.
  • Improve efficiency with effective territory and client management.
  • Demonstrate the appropriate selling techniques & cross selling strategies.
  • Dealing with difficult and other variety of customers.
  • Learn how to close a sale.
  • Be able to deal with objections.
  • Understand the importance of the after sales service.
  • Managing sales figures and sales forecasting.
  • Develop a personal action plan

Program Outline

  • 04 Sessions
  • 06 Hours

  • Customer Value Pyramid for Establishing Relationship with Prospects.
  • Understand the psyche of the prospect.
  • Need to generate ‘Trust’.
  • Probing process.
  • Shift from Transactional Selling to Consultative selling.
  • Art of small talk, Need assessment, Customer profiling.
  • How to start conversation with customers and turning an enquiry in to sales
  • Language based approach Ethos, Pathos and Logos.
  • Sales approach demands ‘Right Selection of Right words’ during interaction with prospects.
  • Q & A on - Self · Product & Process · Customer · Competitor · Company.
  • Negative Reversing Questions Tips on Power Phrases Examples.
  • Some solid ideas of how you can use negative reverse selling to get your prospects to ditch the “maybe” club by giving you a definite “yes” or “no”.
  • The concept of ‘Reverse Psychology’ - When to use How to use.
  • Strategy to keep prospects talking, exploring and explaining their thinking and feelings.
  • How Probing is different from ‘Questioning’; types of Probing – Open and Close ended questions.
  • Developing the art of asking questions to connect their products in a better way with their prospects.
  • How to make effective self-presentation while interacting with customers + pre interaction preparation.
  • How to present self.
  • 6 Principles of Influencing by Robert Cialdni.
  • How to develop comfort level with the prospects.
  • Various networking platforms in the industry and ways to utilize them, Designing Business Networking Strategy.
  • Effective ways through which trainees can increase their target market and do segmentation; Reference generation model.
  • Sales dialogue scripting, Sales call opening, Countering buyer’s tactics; objection handling and Call closure.
  • Developing scripts for various conversations.
  • Negotiation Strategies - BATNA, ZOPA, WAP.
  • Techniques of Negotiation
  • Dealing with difficult situations and difficult customers.
  • Countering buyer’s tactics; Objection Handling.
  • Developing Hero Hooks.
  • Designing Compelling Proposition.
  • Modern ways of product presentation.
  • Product / service presentation style, Script.
  • FAB Analysis.
  • Unique Sales Proposition.
  • How to give effective product presentation to generate sales; Identifying Features, Benefits and Advantages of the service / product they sell.
  • How to identify buying signals, 5 ways of closing sales call, script for effective and confirmed sale conversions with immediate order

    Join the program to understand some of the The Untold Secrets of Sales

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