Upselling & Cross Selling

📌Introduction 📈 Upselling and cross-selling are sales techniques used to sell products or services to existing customers. For a business looking to optimize their resources for growth, upselling can be …

Inside Sales

Selling is demanding, even under the best circumstances; the challenges compound in the face of uncertainty. Sal es professionals have been thrust into a new way of engaging prospects and customers …

GeM – Government E Marketplace

Government E- Marketplace is a platform to facilitate and enable easy online procurement of goods and services required by several government departments, associations, and public sector undertaking in India. The …

Key Account Management Training

In Sales you sell in Key Account Management you help customer buy ! KAM is specific to existing customers in B2B companies with complex solutions, multiple offerings, and long-term repetitive engagements. KAM requires a …

Negotiation Skills

📌 Introduction Negotiation is the principal day-to-day activity of most professionals. Every corporate professional whether working in human resources, purchase,  marketing, operations, projects, finance or any other function needs to negotiate …

Handling Customer Complaints

Effective customer complaint handling is one of the most important aspects of providing excellent customer service. Customers who complain are offering the organization a chance to identify and resolve problems, …

Digital Marketing & Blog Creation

Major disruptions in businesses across the world have changed the Consumer Buying Behaviour indefinitely. In these moments of uncertainty and rapid change Digital marketing becomes vital. It is a pivotal time to …

Debt Collection & Prevention of Overdue Outstanding

In today’s challenging economic times, managing cash flow is more important than ever. Oftentimes, the root of the problem is having too much uncollected revenue. Managing cash receivables is both …